It can. We suggest booking an online support service. A tech will assess your computer remotely to perform your virus removal. If you prefer on-site service, that works for us. Just be aware that for very lengthy operations, your tech may start the process and walk you through the remaining steps.
The Virus Removal & Cleanup service with TodayTech starts at a $79 base price if you choose to use online support. If you request on-site service, the base price increases to $129.
TodayTech’s Virus Removal service is different from antivirus software because it includes in-person assistance with computer virus removal. Antivirus software is designed to prevent viruses from getting onto your computer in the first place, while TodayTech helps remove existing viruses from your system. TodayTech’s Virus Removal service includes the installation of antivirus and antispyware software along with many other components.
A Virus Removal service with TodayTech includes the following services: • Identifying the problem and troubleshooting for one affected computer • Performing a full system sweep for any viruses, spyware, or malware • Removal of any viruses, spyware, or malware • Repairing of any related issues with your Operating System • Installation of customer-supplied antivirus and anti-spyware software
Yes! Your technician will help you install customer-supplied antivirus and anti-spyware software.
If a technician finds out your issue is unrelated to a virus, malware, or spyware on your computer, you may have to pay extra charges for additional services, but you will be notified beforehand so it’s not a surprise.